4 Questions for Finding the Best Warehouse & Storage in Knoxville Tennessee

Warehouse storage knoxville tennessee - R&S Logistics
R&S Logistics offers many scalable warehouse and storage options in Knoxville, TN and across the state of Tennessee.

Why do I need to ask warehousing questions?

Businesses across Tennessee need a trusted partner to provide warehouse storage and a variety of related services that fit their unique business operations. How do you search and evaluate the options to find the best warehouse and storage solutions for specific needs? After you’ve established a company offers the core solution to a need, where do you start in establishing criteria for making a wise decision?

Below, we’ll share four important questions that each business should ask when considering warehousing and storage partners. We’ll also provide the R&S Logistics responses to show an example of what type of answer each question could have.

While we do believe we offer the best warehousing in Knoxville and the state of Tennessee, we hope this guide helps your business improve its decision-making regardless of the warehousing and storage partner you choose.

Question 1: What is the state of the warehousing facility?

First and foremost, you need to trust that your warehoused goods are stored properly, safely, and in an organized manner. Take a tour of the existing facility or facilities you’re considering using and see for yourself if the spaces that are used are organized and clean.

Ask more digging questions about the procedures for documenting where goods are kept and the security of the facility. These types of questions will help you understand how much the warehousing company will protect, handle, and preserve your property from loss of varying types (theft, breakage, misplacements, etc.).

Question 2: What mindset does the warehousing company have in their relationships with customers?

What this question really explores is whether a company takes a “space rental” approach or a “partnership” approach. This matters a great deal, especially if trust, communication, and accuracy are important to your business model.

The best answer for your company depends on what you are looking for. There are many potential options for the level of investment a warehousing company can make into your business. What you’ll likely find is that the ones who view each client as a partner and take ownership in the work they do for you will provide better long term service, make fewer mistakes, and help your business achieve its goals.

Question 3: Can this company provide customized support for my business’ workflow and current needs?

The best facilities with the best partner mindset can’t provide a good solution if they can’t integrate within your company’s operations or fulfillment needs. Every company’s warehousing needs are different, and you may need support, communication, additional services, or functional integrations that are not available.

Important considerations for workflow support could include:

  • Dropshipping and/or order fulfillment
  • Inventory management software
  • Delivery or shipping services
  • Finishing or customizations for the end consumer
  • …and much more

Your warehousing partner should provide workflow support for your current needs–in addition to warehouse space in East Tennessee–to make the partnership ideal for today.

Question 4: Does the warehousing company provide support for growth and other potential long-term needs?

An ideal partner for today that cannot support your company’s anticipated growth plans won’t be an ideal partner for tomorrow, and that requires a new warehousing search and review process that can be costly and consume a great deal of time.

Consider the opportunity costs and hard costs associated with having to change warehouses when your business grows. There may not be a concern related to service in the near future, but your ideal provider with the best warehousing in Knoxville and Tennessee will help your business achieve goals today and assist you in growing your company over time with scalable solutions and top-notch support.


Checking All The Boxes

R&S Logistics has helped many businesses achieve their goals by providing reliable and scalable warehouse solutions in Knoxville and across Tennessee.

Below are values that R&S puts into practice with each client/partner and warehouse and distribution center:

  1. A clean, dry, organized, and safe facility (standard practice at all R&S warehouses)
  2. Ownership, collaboration, accountability, and a partner-mindset (when issues occur, R&S takes responsibility)
  3. Clear, same-day communication (an R&S core value)
  4. Customizable operations and integrations to support client/partners
  5. Scalable warehouse space and service solutions to support future growth

More Than A Warehouse Partner

Many of our client/partners rely on the additional valuable support R&S Logistics can provide to grow, increase their impact, and improve the quality of their offerings to their customers. Here are examples of the value-added services that been provided with an R&S partnership:

  • Cutting metal sheets to contractors’ specifications
  • Coordinating transportation solutions that are cost-effective
  • Quick local delivery to supply customers at construction sites (using the more convenient truck and trailer delivery method–not the more difficult semi-truck)
  • Custom transport options available as needed to suit customer needs
  • Pick and pack order fulfillment and dropshipping
  • Repackaging and breaking down pallets for
    shipping/distribution to the end consumer

“R&S has been taking care of us for many years. They have a great sense of urgency and treat us like we are their only customer,” said Vince Polizzi, Vice President of Operations at A.C.T. Metal Deck Supply. “We have 15 locations across the country where we present warehouse of the year awards. R & S has won it twice. That should tell you that they are the best at what they do!”


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About R&S Logistics

R&S Logistics is Knoxville’s premier warehouse solutions provider. With reliable service, a dedicated team, and a partnership-mindset, they focus on solving the problems preventing customers from growing their companies. They are known for “above-and-beyond” service and additional support in all areas of warehousing and distribution.

Knoxville warehouse service R&S Logistics helps southeast building materials company achieve 10x growth in Tennessee

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Overview

The Problem

A home building materials company had bad experiences with a 3PL provider’s service related to communications, lead times, organization, and damaged goods.

Initial Solution

The materials company partnered with a Knoxville-area warehouse provider to move its inventory for convenient storage, better distribution, reliable and trustworthy service, and room to grow.

Current Status & Results

The partnership has led to the home building materials company expanding from 2,000 square feet of inventory space to over 20,000 square feet currently. Expanded services benefiting the regional needs of the company now include sample cutting for vendors, breaking down pallets for drop-shipping to customers, and same-day communication response.


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Needing Reliable & Trustworthy Knoxville Warehouse & Distribution

A southeast-based home building materials company became frustrated with the service they were receiving from their existing 3PL service provider.

On top of waiting days (often an entire work week) to get any communication updates on orders, they began to experience unreasonably long shipping delays. To top it all, poor warehouse organization and process seemed to result in a growing amount of damaged goods missing from inventory without any notice or accountability taken by the warehouse company.

To solve these problems, they sought a reliable warehousing and distribution provider in the Knoxville, Tennessee region with which to partner.

When they initially transitioned to using R&S Logistics for 3PL service, they were using 2,000 square feet to store and send their products. Immediately, they noticed significant improvements in their warehouse and distribution operation. The partnership began to help them save on expenses and reduce wasted time for the company, too.

“I sought the expertise of R&S Logistics to help solve the problems experienced in my previous 3PL provider. They had repeated issues of poor communication, unorganized, slow to ship orders, made excuses for their mistakes and inventory damaged/missing along the way,” said Lee Hurst. “R&S has been able to solve all of these problems reducing the stress of operations while saving time and money.”

Excellent Warehouse Standards Help Achieve Growth

R&S helped this home building materials company streamline it’s warehousing and distribution needs in the region by providing reliable warehouse solutions. This allowed the manufacturer to improve its service to customers and reduced wasted products with many upgraded features that come standard with R&S:

  • Same-day communication (an R&S core value)
  • Accountability (when issues occur, R&S takes responsibility)
  • An organized, clean, and dry facility (standard practice at all R&S warehouses)

It’s been two years since the new 3PL partnership began with R&S Logistics. Since inception, R&S has helped this company by scaling with them as they’ve grown over 10x from their original space needs to over 20,000 square feet. 

Because of the unique dedication and scalability provided by R&S, the manufacturer has confidence in its current and future operations. They also know they don’t have to look for a new provider as they continue to grow in the future–and that consistency brings peace of mind to their leadership team.

More Than A Warehouse

R&S has provided the home building manufacturer a top-quality warehouse service in Knoxville, and that includes additional value-added support. With more services available than storage space management, R&S has helped them as more needs have come up. This has allowed them to grow and improve service and product quality over time. Examples of these valuable services include:

  • Sample cutting to send to vendors (not just distributors) on their behalf
  • Breaks down pallets of products when needed
  • Dropshipping products to customers for orders
  • Same-day order communication and responses (this is particularly impressive to them) 

About R&S Logistics

R&S Logistics is Knoxville’s premier warehouse solutions provider. With reliable service, a dedicated team, and a partnership-mindset, they focus on solving the problems preventing customers from growing their companies. They are known for “above-and-beyond” service and additional support in all areas of warehousing and distribution.

Knoxville warehouse provider wins multiple awards for outstanding service to materials supplier

rs logistics -knoxville_warehousing - transportation - 3pl - tennessee - act metal deck supply - cutting

Overview

The Problem

A manufacturer supply company is looking to improve speed and proximity to customers in supply chain fulfillment.

Initial Solution

The supply company partnered with a Knoxville-area warehouse provider to establish a distribution hub that was more convenient for its customers in the region.

Current Status & Results

The partnership has expanded to include additional benefits to the supplier, like on-demand local delivery, custom material modification to meet specific customer needs, and providing custom and cost-effective transportation coordination.


Searching For A Knoxville Warehouse

A.C.T. Metal Deck Supply knew they needed to serve customers quicker and with more value than they currently had the capacity to handle. To solve this problem, they looked for a trustworthy partner to serve their warehouse and distribution needs in the Knoxville, Tennessee area.

When A.C.T. first contacted R&S Logistics, it was to grow their reach through basic warehousing service in East Tennessee. At first, they only needed to store their supplies for distribution. After engaging in a partnership, they were impressed by the basic improvements they noticed with their new warehouse operations experience. In addition, the relationship developed with the R&S warehouse management team gave them a newfound trust in their warehouse partner they hadn’t always experienced in the past.

Achieving The Goal Through Excellent Warehouse Service

R&S helped A.C.T. achieve its goal by providing reliable warehouse solutions. This allowed the supplier to get closer to their customers with many upgraded features that come standard with R&S:

  • Clear, same-day communication (an R&S core value)
  • Ownership, collaboration, and a partner-mindset (when issues occur, R&S takes responsibility)
  • A clean, dry, and safe facility (standard practice at all R&S warehouses)

It’s been many years since A.C.T. originally partnered with R&S Logistics. Over that time, the services provided have expanded beyond basic warehousing. Because of the unique dedication and additional benefits provided by R&S, A.C.T. has grown tremendously.

“R&S has been taking care of us for many years. They have a great sense of urgency and treat us like we are their only customer,” said Vince Polizzi, Vice President of Operations at A.C.T. Metal Deck Supply. “We have 15 locations across the country where we present warehouse of the year awards. R & S has won it twice. That should tell you that they are the best at what they do!”

rs logistics -knoxville_warehousing - transportation - 3pl - tennessee - act metal deck supply - cutting2

Expanding Beyond Warehousing

Though R&S has provided A.C.T. top-quality warehouse service in Knoxville, it’s the additional valuable support that has allowed A.C.T. to grow, increase their impact, and improve the quality of their offering. Examples of these value-added services include:

  • Cutting metal sheets to contractors’ specifications
  • Coordinating transportation solutions that are cost-effective
  • Quick local delivery to supply customers at construction sites (using the more convenient truck and trailer delivery method–not the more difficult semi-truck)
  • Custom transport options available as needed to suit customer needs

Awarding an Exceptional Warehousing Partnership

As a result of the great partnership between these two companies and the extra service provided, A.C.T. has awarded R&S Logistics the Warehouse of the Year award twice (and likely would have more often, but their policy is not to award the same company two consecutive years).

About R&S Logistics

R&S Logistics is Knoxville’s premier warehouse solutions provider. With reliable service, a dedicated team, and a partnership-mindset, they focus on solving the problems preventing customers from growing their companies. They are known for “above-and-beyond” service and additional support in all areas of warehousing and distribution.

Don’t Miss These Big Restaurant Trends | R&S Logistics

When it comes to hot restaurant trends, R&S Logistics knows it’s easy to get caught up in every hyper-seasonal flavor-of-the-moment. Sriracha was on fire for a while… and then it got overdone. Kale became synonymous with health food… and its snobbery. But there are a few restaurant trends that are nowhere near their ceiling and we can only expect those to grow.

The Instagram Effect is Buzzing.
Or call it the social media effect. The main point is that customers are learning more about new restaurants they want to check out by tuning into Instagram, Twitter and Facebook–more so than billboards or traditional advertising.

Potential diners are running across new hot spots because the people eating there take interior pictures. They take photos of the food and the restaurant ambiance.

That means that restaurants now have to think about interior design that’s going to look good for social sharing–and perhaps even invest in more logo covered dinnerware!

Social sharing is indeed changing the ambiance of many restaurants and owners cannot afford to ignore the trend.

Fast Casual Isn’t Going Away.
The fast casual sector of restaurants continues to grow because it benefits both customers and restaurateurs. Customers want an experience that’s better than traditional fast food, but they don’t necessarily want to deal with tipping waiters and finding themselves in a more upscale environment.

For restaurants, they can get away with charging higher prices than fast food establishments, without being forced to hire more wait staff. It’s a win-win for both sides.

Clean Eating Is Here to Stay.
When in doubt, restaurants can’t go wrong with food that customers see as “closer to home.” That means local produce, antibiotic-free protein, and often really configurable food items which can work with a variety of different diets. That means folks eating keto, low calorie, Mediterranean, low carb, and paleo diets all want to have choices at the same restaurant.

Restaurants like Panera have risen to the challenge. Can you master this trend, too?

At R&S Logistics, we know that you’ve already got a lot on your plate. That’s why we’re here to help make your logistics simple. Visit our website today to learn more!

Cash In with a Great Father’s Day Campaign | R&S Logistics

>It is admirable for a man to take his son fishing, but there is a special place in heaven for the father who takes his daughter shopping. -John Sinor

To all of our retailers and e-commerce friends, summer is the time to hustle! The season is filled with opportunities and you don’t want to miss out on sales this Father’s Day! R&S Logistics has a list of ideas to help make sure you reach as many dads and families celebrating Dad’s day as possible.

How do you reach your customers? Are you using social media? Do you have an email list and newsletter? Be sure to have as much fun as you can promoting your business for Father’s Day. Consider a few of these seasonal promotions, depending upon what works with your particular business:

  • A Guy and His Grill
  • Chef Dad
  • Little League Dad
  • Bacon and Beer
  • Dad’s Day Barbecue Sale
  • Father-Son Fishing
  • Daddy-Daughter Dance
  • Gearhead Sale

Want to throw a contest for the holiday? Consider some of these ideas:

  • Tag a deserving dad and we’ll send him a discount
  • Post a picture with your dad’s favorite family activity
  • Send us your favorite “dad joke”–terribly cheesy puns are welcome
  • Tell us about your favorite memory with your father
  • Post a #ThrowbackThursday photo with Dad
  • Post a GIF that describes your dad
  • Post a #TransformationTuesday photo of your dad who has gotten fit
  • Tell us about your Father’s Day plans–all in emoji

Need more social media ideas?

Definitely create a gift guide to show your online followers how you can help them figure out their Father’s Day dilemma. Let’s be honest–plenty of families struggle trying to figure out how to say thank you to their dad. Show them how your business could help make the holiday stress-free!

Get inspired by these Father’s Day gift ideas!

We’d love to hear about your big Father’s Day plans for your business! Be sure to like and follow us on Facebook to tell us about your promotions and to get plenty of information and inspiration to succeed.

Considerations For Shipping Perishable Foods | R&S Logistics

One of the best things about running an e-commerce business is the ability to put your product into the hands of customers near and far. If you happen to sell perishable goods, however, shipping can become a rather sticky issue. R&S Logistics always wants to help make the complicated simple, so we’ve compiled some tips for e-commerce businesses wishing to ship out perishable foods.

Related: Groceries, delivered rank high on customer desires.

At the end of the day, you want to be able to provide your customers with a satisfying experience whether they purchase your product in-store or order it online to have it shipped to their home. Nothing sours the reputation of a good business as fast as dissatisfied customers who’ve received poor quality goods. Without the right shipping solutions in place, your customers could be in danger of getting stale goods, leaky foods, smooshed treats and plenty of disappointment.

Start small and scale as you grow.
Let’s say you’re a bakery that’s made a name for itself and you’d like and you’d like to start offering shipping of your products. One way to start is to only ship out one particular item. Are you known for amazing bread pudding? Do you have a signature dessert? Start there, and perfect the process before even thinking about expanding your options.

Related: Could your business save more money on shipping costs?

Try a test run before shipping to any customers.
Box up your perishable good and leave it in the trunk of your car for a few days to give yourself an idea of how well the product can withstand travel on hot trucks during the summer months. You might use a branded cooler bag with polystyrene packaging for further insulation.

Keep it cool and fresh.
Some perishable items hold up very well to freezing, and in that case a business will often ship the product in its frozen state so it can better survive a few days of travel. Can’t freeze the product? You’ll still need to keep it cool with gel packs or dry ice.

Keep an eye on sustainability.
Customers today are ordering more perishable goods online than ever before, and with it, they’re receiving an incredible amount of waste from packaging. Anything you can do to lighten the load is going to be a win-win for you and your customer. That means you might want to opt for dry ice over gel packs since the latter become something the customer has to find a home for.

To be fair, this is a topic that we could discuss for hours, but for now, we invite you to call on R&S Logistics for your 3PL needs. R&S proudly offers solutions rather than services, and everything we do is custom designed just for you and your business’s needs. Visit our website today to learn more about our company, and request your free quote!